All our Skirts, Culottes and Jumpers are made to order, thus making them altered items which are Non-Refundable. Therefore, making them very difficult to sell. We offer Chart items which are refundable because they have not been changed in any way but must have an RGA # which requires prior authorization and the reason for returning.
Returned items, must come back in an un-used condition, without smoke and animal hair on them. You may not wear them and then return them. Must be in Original packaging and returned within 10 days from shipping date. This policy is fair to you and also to us and has served all parties well for 25 years.
We fully stand behind our work and due to a defective garment will replace at no cost to you. If your size is still not the correct fit due to your misunderstanding of proper sizing, we will adjust for you one time however you must pay the shipping charges.
Please understand Pattern and Store sizes are not the same. So please use our charts when determining your sizes, being sure to measure first before ordering. If you have any questions, please give us a call and we will walk you through the process. Were here to help.
You may have several options to choose from on the online store in regards, to shipping. But when we work with our customers over the phone we ship almost always via Ups.
Return items are refunded without shipping charges added and aredone within 30 days from the time we receive the items back.